Predictability
Manage IT expenditure within budget targets and variance ranges.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Predictability at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of assigned personnel.
- 2Basic
- Practice
- Make some initial attempts to match spend to budget.
- Outcome
- There is a limited ability to predict run rates and targets.
- Metric
- % of budget line variances.
- 3Intermediate
- Practice
- Capture and compare actual costs against the budget plan.
- Outcome
- IT is able to predict some run rates, to prevent some cost overruns and hit some targets.
- Metric
- % of budget targets achieved.
- 4Advanced
- Practice
- Manage IT operations within predicted budget performance tolerances.
- Outcome
- IT is able to reliably predict run rates, and hit most targets.
- Metric
- % of budget targets achieved.
- 5Optimized
- Practice
- Make the IT budget process an exemplary methodology for managing budgets to meet the IT demands of the business ecosystem and minimize IT costs.
- Outcomes
- All ‘in-scope’ projects deliver or exceed forecast budget.
- IT is able to reliably predict run rates, consistently hit targets, demonstrate continuous improvement.
- Metric
- % of projects delivering and/or exceeding on forecast budget goals.