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Tools and Processes

A2

Develop tools and processes to generate budget performance analyses.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Tools and Processes at each level of maturity.

1Initial
  • Practice
    Rely on the best endeavours of available personnel.
2Basic
  • Practice
    Put a process in place to report IT budget performance.
    Outcomes
    • A basic reporting process emerges within IT.
    • IT budgets become more realistic and transparent.
    Metrics
    • # of days after end of month that monthly analysis report is produced.
    • # of attendees at monthly meeting to discuss report.
  • Practice
    Use manual IT budget performance reporting tools.
    Outcome
    IT budgets can be adjusted based on analysis performed.
    Metric
    # of days after end of month that monthly analysis report is produced.
3Intermediate
  • Practice
    Use multiple data sources to produce IT budget performance analysis reports with in-project tracking and trending of all budget categories.
    Outcomes
    • Regular reporting occurs with data coming from multiple databases/sources.
    • When analysing project budgets, improved granularity allows pinpointing of issues.
    Metrics
    • # of days after end of month that monthly analysis report is produced.
    • # of attendees at monthly meeting to discuss report.
  • Practice
    Facilitate the IT budget analysis by partial automation of the reporting tool.
    Outcome
    Partial automation allows for more timely budget analysis.
    Metric
    # of days after end of month that monthly analysis report is produced.
4Advanced
  • Practice
    Improve the analysis process by linking IT budget targets to IT metrics.
    Outcome
    By linking IT targets to metrics, there is increasing alignment between IT actions and IT's targets.
    Metric
    Stakeholder satisfaction survey on IT budget to IT target alignment.
  • Practice
    Enhance the analysis process to include fully automated multi-year tracking and trending.
    Outcome
    Fully automated budget performance analysis reporting provides more comprehensive information for better decision-making.
    Metric
    Stakeholder satisfaction survey on IT budget performance analysis reporting.
5Optimized
  • Practice
    Fully automate the budget performance analysis reporting, making real-time data always available across the business ecosystem and continually improve the reporting process.
    Outcomes
    • There is multi-year tracking/trending of all budget categories.
    • The process is optimized and continually improved through benchmarking.
    Metric
    Stakeholder satisfaction survey on IT budget performance analysis reporting.
  • Practice
    Improve the scope and sophistication of performance analysis capabilities through the use of automated tools and consolidated/managed data sources.
    Outcome
    Fully automated, real-time reporting can be made available across the business ecosystem and an optimized process, continually improved through benchmarking increases stakeholder satisfaction.
    Metric
    Stakeholder satisfaction survey on IT budget performance analysis reporting.