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Representative POMs are described for Awareness and Communication at each level of maturity.

1Initial

• Practice

  Rely on the best endeavours of available personnel.

2Basic

• Practice

  Communicate IT budget practices, and methods to some key business stakeholders.

  Outcome

  Some key business stakeholders are aware of IT budget practices and methods used.

  Metric

  % of key business stakeholders communicated to on a regular basis.

• Practice

  Establish a basic reporting of IT budget performance against business objectives.

  Outcome

  IT personnel are aware of the performance of budget actuals versus the business objectives.

  Metric

  % Variance of IT budget actuals.

3Intermediate

• Practice

  Define a clear and transparent process to report IT budget practices and methods to key stakeholders.

  Outcome

  IT can promptly report changes in budget practices and methods to key business stakeholders; budget management practices can be reviewed with input from the rest of the business.

  Metric

  % of business unit stakeholders who have had an IT budget analysis practice/methods review.

• Practice

  Regularly report performance against budget targets to business unit stakeholders against the objectives of IT and some other business units.

  Outcome

  Key business stakeholders are aware of performance against budget targets and objectives.

  Metric

  Ratio of report period duration (in months) to time to report budget performance (in weeks) is >1:1

4Advanced

• Practice

  Communicate budget practices and methods against organizational objectives both clearly and transparently.

  Outcome

  IT budget management practices are completely transparent and widely understood by stakeholders from the rest of the business.

  Metric

  Level of IT budget practices/methods understanding amongst rest of the business stakeholders in stakeholder survey.

• Practice

  Report on a regular basis on IT budget performance against the organization-wide objectives.

  Outcome

  IT regularly reports performance against IT budget targets alignment with the organization-wide objectives.

  Metric

  % of IT budget out of alignment with organization-wide objectives.

5Optimized

• Practice

  Optimize communication of budget management practices and methods to business ecosystem stakeholders.

  Outcomes

  • IT is viewed as a leader across the business in effective budget oversight.
  • Other business units regularly look to the IT function as a source of best practices.

  Metric

  Level of IT budget practices/methods understanding amongst rest of the business stakeholders in Stakeholder survey.

• Practice

  Fully integrate IT budget performance reporting with the business ecosystem budget performance reporting.

  Outcome

  IT is viewed as a leader in effective budget oversight.

  Metric

  Stakeholder survey — IT ranks in top 3 in reporting budget performance amongst all business units.