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Representative POMs are described for Communication at each level of maturity.

1Initial

• Practice

  Rely on the best endeavours of available personnel.

2Basic

• Practice

  Communicate funding decisions through the budget.

  Outcome

  Some leaders from the rest of the business see the strategic value of increased IT investment.

  Metric

  % of funding decisions communicated.

3Intermediate

• Practice

  Publish explicit funding guidelines.

  Outcome

  Funding guidelines are readily available enabling increasing clarity around mechanisms for funding decisions.

  Metric

  % of Key stakeholders informed of funding decisions.

• Practice

  Ensure key stakeholders are informed of funding decisions.

  Outcome

  Increasing awareness of funding decisions and outcomes, and the rationales governing those decsions.

  Metric

  % of Key stakeholders informed of funding decisions.

4Advanced

• Practice

  Actively engage IT and other business leaders in making funding decisions.

  Outcomes

  • Funding decisions and rationales are made transparent to key stakeholders.
  • Communication allows for company-wide reporting of IT's funding process, allocations and performance.

  Metric

  % of Key stakeholders who consider funding decisions and rationales to be transparent.

5Optimized

• Practice

  Review overall funding level, at least annually based on business strategy, including external costs.

  Outcome

  IT is viewed as strategic partner.

  Metric

  % of strategic initiatives which are impacted by or reliant upon IT org.

• Practice

  Ensure that guidelines are refined and transparent, consistently applied.

  Outcome

  IT funding decisions are widely accepted because the underlying rationales are clearly communicated and transparent to key stakeholders.

  Metric

  % of strategic initiatives which are impacted by or reliant upon IT org.