Business Plan Review and Control
Monitor planned against actual performance, so that the plan can be adapted appropriately as business priorities change.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Business Plan Review and Control at each level of maturity.
- 1Initial
- Practice
- Begin to track start and due dates.
- Outcome
- A plan that tracks schedules exists but it may overlook deliverables and budgets.
- Metric
- # and frequency of reviews.
- 2Basic
- Practice
- Conduct regular IT business plan review meetings involving Head of IT and direct reports.
- Outcome
- A more formal review process enables an agile response to plan implementation challenges.
- Metrics
- Frequency of reviews
- # of major plan adjustments.
- 3Intermediate
- Practice
- Align priorities using a defined change management process.
- Outcome
- A consistent review process is in place monitoring all aspects of the IT business plan.
- Metrics
- # and % of open and closed issues per review.
- # of priorities aligned.
- 4Advanced
- Practice
- Undertake value-focused IT business plan reviews on an organization-wide basis.
- Outcome
- A benefits-focused review process is in place linked to established change management controls.
- Metrics
- # of review identified anomalies leading to improvements.
- # and % of changes to the plan originating from the business (strategic or key programs).
- 5Optimized
- Practice
- Invite business ecosystem partner input into the review process.
- Outcome
- The external dimension ensures that the quality of reviews and the review process are enhanced.
- Metrics
- Frequency of reviews.
- # of improvements.
- # of reported defects.