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Information Management Strategy

A1

Define the long-term value and competitive positioning objectives for the management, sources, and uses of information.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Information Management Strategy at each level of maturity.

1Initial
  • Practice
    Some informal practices may be in place at this level.
    Outcome
    Some functional level information management strategies may exist.
2Basic
  • Practice
    Develop local strategies within functional silos.
    Outcomes
    • Islands of expertise are developing and tackling some issues.
    • A coherent organization strategy is difficult to establish.
    Metrics
    • # Strategic objectives for EIM in the business strategy plan
    • # Strategic objectives for EIM in the Information Technology strategy plan
3Intermediate
  • Practices
    • Align information management with the business strategy.
    • Train staff in Information Management skills relevant to their role and process requirements.
    Outcomes
    • Information management strategies are associated with key business strategies.
    • Staff have increased levels of competence and confidence.
    • Communication among teams improves.
    Metrics
    • Extent of alignment between information management and business strategies.
    • Number of staff trained in relevant skills.
    • # of courses available to staff.
4Advanced
  • Practice
    Develop multi-year information management strategies aligned to business needs
    Outcome
    Information management strategies are responsive to changing business needs.
    Metric
    # Number of years covered by information management rolling strategy?
5Optimized
  • Practice
    Constantly review information management strategies based on business changes.
    Outcome
    Information management strategies inform and enable business strategy.
    Metric
    Frequency of information management strategy meetings