IVI Framework Viewer

Leadership

A4

Promote the adoption of information management practices.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Leadership at each level of maturity.

1Initial
  • Practice
    Facilitate local champions solving local problems under self-direction.
    Outcome
    Some useful localized work that lacks direction.
    Metrics
    • # Analytical goals set by staff.
    • # Goals set by Function managers/Team leaders.
    • # Training goals set by senior management.
2Basic
  • Practices
    • Promote the development and/or use of professional information management tools, processes, techniques, standards, regulations and policies.
    • Have local leadership develop analytical capabilities and show local wins.
    • Recognize and commit to business intelligence infrastructure development at all levels of management.
    Outcomes
    • Information is valued and the management of information is promoted.
    • Information management policies and processes are being developed by cross-functional teams.
    • Local demonstrable successes for analytics.
    • Business intelligence infrastructure plans get developed and acted upon.
    Metrics
    • # Value view of information developed.
    • # Information management policies.
    • # Analytical goals set by staff.
    • # Goals set by Function managers/Team leaders.
    • # Goals set by senior business management.
    • # Satisfied analysts with the right tools and data for the job.
3Intermediate
  • Practices
    • Promote the professionalism of EIM, BI and analytics.
    • Provide resources to develop and build the competences of staff.
    • Show commitment by routinely enquiring about EIM projects and tasks, demanding supporting evidence from data, information, BI and analytics in support of reports and decision making.
    Outcomes
    • Training, resources are available to strengthen the analytical capability.
    • Analytics are clearly supporting some decision processes.
    Metrics
    • # Analytical goals set by staff.
    • # Goals set by Function managers/Team leaders.
    • # Goals set by senior management.
    • # Training goals set by senior business management.
    • # Satisfied analysts with the right tools and data for the job.
    • # Organizational entities solely focusing on analytics.
4Advanced
  • Practice
    Visibly utilize Enterprise Information Management and invest in its on-going development across the organization.
    Outcomes
    • Senior management support for analytics is evident and the use of analytics in decision making is evident.
    • Business intelligence is making a noticeable impact on value generation.
    Metrics
    • # Analytical goals set by staff.
    • # Goals set by Function managers/Team leaders.
    • # Goals set by senior business management.
    • # Training goals set by senior business management.
    • # Satisfied analysts with the right tools and data for the job.
5Optimized
  • Practice
    Use, depict, and support information management in making informed decisions.
    Outcome
    The value of information in decision making is clear to all and this re-enforces the use of information management by others.
    Metrics
    • # Analytical goals set by staff.
    • # Goals set by Function managers/Team leaders.
    • # Goals set by senior business management.
    • # Training goals set by senior business management.
    • # Satisfied analysts with the right tools and data for the job.