Leadership
Promote the adoption of information management practices.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Leadership at each level of maturity.
- 1Initial
- Practice
- Facilitate local champions solving local problems under self-direction.
- Outcome
- Some useful localized work that lacks direction.
- Metrics
- # Analytical goals set by staff.
- # Goals set by Function managers/Team leaders.
- # Training goals set by senior management.
- 2Basic
- Practices
- Promote the development and/or use of professional information management tools, processes, techniques, standards, regulations and policies.
- Have local leadership develop analytical capabilities and show local wins.
- Recognize and commit to business intelligence infrastructure development at all levels of management.
- Outcomes
- Information is valued and the management of information is promoted.
- Information management policies and processes are being developed by cross-functional teams.
- Local demonstrable successes for analytics.
- Business intelligence infrastructure plans get developed and acted upon.
- Metrics
- # Value view of information developed.
- # Information management policies.
- # Analytical goals set by staff.
- # Goals set by Function managers/Team leaders.
- # Goals set by senior business management.
- # Satisfied analysts with the right tools and data for the job.
- 3Intermediate
- Practices
- Promote the professionalism of EIM, BI and analytics.
- Provide resources to develop and build the competences of staff.
- Show commitment by routinely enquiring about EIM projects and tasks, demanding supporting evidence from data, information, BI and analytics in support of reports and decision making.
- Outcomes
- Training, resources are available to strengthen the analytical capability.
- Analytics are clearly supporting some decision processes.
- Metrics
- # Analytical goals set by staff.
- # Goals set by Function managers/Team leaders.
- # Goals set by senior management.
- # Training goals set by senior business management.
- # Satisfied analysts with the right tools and data for the job.
- # Organizational entities solely focusing on analytics.
- 4Advanced
- Practice
- Visibly utilize Enterprise Information Management and invest in its on-going development across the organization.
- Outcomes
- Senior management support for analytics is evident and the use of analytics in decision making is evident.
- Business intelligence is making a noticeable impact on value generation.
- Metrics
- # Analytical goals set by staff.
- # Goals set by Function managers/Team leaders.
- # Goals set by senior business management.
- # Training goals set by senior business management.
- # Satisfied analysts with the right tools and data for the job.
- 5Optimized
- Practice
- Use, depict, and support information management in making informed decisions.
- Outcome
- The value of information in decision making is clear to all and this re-enforces the use of information management by others.
- Metrics
- # Analytical goals set by staff.
- # Goals set by Function managers/Team leaders.
- # Goals set by senior business management.
- # Training goals set by senior business management.
- # Satisfied analysts with the right tools and data for the job.