IVI Framework Viewer

Representative POMs are described for Competences and Tools at each level of maturity.

1Initial

• Practice

  Encourage simple analytical objectives.

  Outcome

  Basic descriptive statistics are being used. (Min, Max, average, mode)

  Metric

  # Reports with statistics sections

2Basic

• Practice

  Allow and encourage local leaders and champions to promote business intelligence, and analytics.

  Outcomes

  • Local and isolated successes are delivering local gains.
  • Statistics use is increasing and minimally includes concepts of centrality and distribution.

  Metrics

  • # Staff with formal EIM, BI and/or analytics training and qualifications.
  • # Reports using statistics.
  • # Reports using analytics.
  • # Decisions routinely supported by BI and analytics.

3Intermediate

• Practices

  • Identify new applications to support business intelligence and analytics.
  • Promote the use of business intelligence and analytics across IT and business units.

  Outcome

  Leadership supports the establishment and development of organization information management, business intelligence and analytics.

  Metrics

  • # Business units routinely using BI and analytics.
  • # Staff trained.

4Advanced

• Practice

  Have senior management promote and support an evidence based culture that utilizes business intelligence and analytics.

  Outcomes

  • Better, informed decisions are being made across the organization.
  • There is less argument and disagreement as evidence based decisions are generally accepted.

  Metrics

  • # Decisions based on analytical data.
  • # Standard reports with descriptive statistics and advanced analytics regularly used by management.

5Optimized

• Practices

  • Have management advocate the use of business intelligence and analytics.
  • Management should reenforce its advocacy by its visible use; by its requesting analytical and evidence based reports; and by its enhancing the capabilities of information management, business intelligence and analytics through funding.
  • Have management support regular and/or continuous improvement initiatives.

  Outcomes

  • Well informed decisions are contributing to enhanced value creation.
  • The use of information management, business intelligence and analytics is being advocated and encouraged.
  • The capabilities of information management, business intelligence and analytics are improving.

  Metrics

  • # Important analytical targets being met.
  • # Improvement initiatives in information management, business intelligence, and analytics