IVI Framework Viewer

Representative POMs are described for Objectives at each level of maturity.

1Initial

• Practice

  Start to define high level objectives for Sustainable ICT.

  Outcome

  Documented high level objectives for Sustainable ICT.

2Basic

• Practice

  Identify any sustainability capability gaps for people skills and technologies, during the planning process, for individual Sustainable ICT projects or ICT projects that have a sustainability dimension.

  Outcome

  Tactical initiatives are identified to plug gaps in Sustainable ICT skills and technologies, in order to deliver individual projects and to improve sustainability capabilities in ICT.

  Metrics

  • # of sustainability capability gaps defined.
  • Amount of investment in sustainable ICT capability improvement measures.

• Practice

  Have the Sustainable ICT Team/Office identify any sustainability benefits in pre-existing ICT strategies and plans.

  Outcome

  ICT can provide evidence to demonstrate that specific projects/investments deliver sustainability benefits.

  Metric

  # of ICT projects identified that include sustainability benefits.

• Practice

  Define a minimum set of ICT Sustainability objectives to benchmark against industry norms/best practices.

  Outcome

  ICT can articulate initial sustainability objectives and areas for improvement.

  Metric

  # of ICT sustainability objectives.

3Intermediate

• Practice

  Ensure that IT regularly reviews its Sustainable ICT technology/people/process capabilities to ensure it can deliver on its medium term sustainable ICT strategies and targets.

  Outcome

  Strategic capability gaps for Sustainable ICT are identified and the impact on IT, together with the risks introduced by being unable to bridge these gaps are assessed.

  Metrics

  • # of job roles across the organization with defined ICT sustainability requirements.
  • # of sustainability capability development investment requests.

• Practice

  Develop a sustainability improvement roadmap for the medium term.

  Outcome

  The Sustainable ICT roadmap and execution plan covers all ICT initiatives and key aspects of ICT enabled business processes.

  Metric

  # of Business initiatives enabled by Sustainable ICT projects.

• Practice

  Carry out benchmarking to assess Sustainable ICT performance levels against defined objectives.

  Outcome

  An improved visibility of the current level of ICT sustainability performance, will guide medium term planning activities in IT and in some other parts of the business.

  Metric

  # of changes to sustainability objectives with identified gaps.

4Advanced

• Practice

  Determine any gaps in Sustainable ICT technology/people/process capabilities/competencies to support the execution of the organization's Sustainable ICT strategy.

  Outcome

  Long-term strategic capability gaps for Sustainable ICT are addressed, and potential impacts on the organization and risks arising from Sustainable ICT capability gaps are avoided, removed or minimized.

  Metrics

  • # of capability gaps identified across the organization (by type).
  • Impact analysis of not bridging capability gaps.

• Practice

  Review and execute the Sustainable ICT roadmap at senior executive level, to ensure it is an integral part of the organization's overall business sustainability strategy for the long-term horizon.

  Outcome

  There is organization-wide visibility of the contribution of the ICT Sustainability Strategy to meeting corporate sustainability objectives and to drive the new business models.

  Metrics

  • # of business projects enabled by sustainable ICT across the organization.
  • % of organization products/services impacted by the ICT sustainability strategies.

• Practice

  Use benchmarks of ICT sustainability against industry best practices to decide how current and future ICT sustainability strategies can be developed and aligned to further influence the business strategy.

  Outcome

  Improved visibility of strategic capability gaps in Sustainable ICT and ICT enabled sustainability is reflected in modified and new ICT and general business sustainability objectives.

  Metric

  % of the business ecosystem adopting usage of relevant Sustainability business value dials.

5Optimized

• Practice

  Engage with educational/research institutions to define the organizations long term needs for Sustainable ICT capabilities and technologies.

  Outcome

  Close cooperation exists between the organization and educational/research institutions on study course curricula and technology research projects related to Sustainable ICT.

  Metrics

  • # of Sustainable ICT related higher level education courses supported by the organization.
  • # of Sustainable ICT technology research projects sponsored/supported by the organization.

• Practice

  Make the Sustainable ICT strategy and execution roadmap part of the executive board's review of the organization's sustainability business models.

  Outcomes

  • The organization is able to define/influence industry directions on Sustainable ICT.
  • The organization is recognized for its thought leadership credentials on Sustainable ICT.

  Metric

  # of Board level decisions/investments that are included in an integrated sustainable ICT strategy and road map.

• Practice

  Extend strategic planning for Sustainable ICT and ICT enabled Sustainability across the business ecosystem to include, customers, suppliers and partners.

  Outcome

  The organization is actively engaged with its suppliers, partners, customers, other stakeholders and the wider community in order to refine its Sustainable ICT and ICT enabled sustainability strategies and plans.

  Metric

  # of Sustainable ICT and/or ICT enabled sustainability initiatives identified in corporate strategies/plans that extend across the business ecosystem.