IVI Framework Viewer

Representative POMs are described for Language at each level of maturity.

1Initial

• Practice

  Formulate the best way to drive sustainability into the culture and thinking of IT.

  Outcome

  High level plan to start the process of embedding sustainability in IT.

2Basic

• Practice

  Have the ICT Sustainability team/office communicate basic principles for, sustainability performance and requirements for sustainability legal compliance to IT.

  Outcome

  There is a reduced risk of non-compliance and resulting fines (e.g. RoHS, WEEE, etc.), and a greater level of sustainable ICT awareness.

  Metrics

  • # of targeted internal communications to relevant stakeholders.
  • # of external sustainability regulatory breaches.

• Practice

  Provide a common dictionary/wiki for all sustainable ICT terms, reference material and performance data.

  Outcome

  A consistent view is presented for sustainability information and performance.

  Metrics

  • # of sustainability terms.
  • # of consultations to the sustainability dictionary/Wiki.
  • # of sustainability dictionary/Wiki users.
  • # of sustainability dictionary/Wiki downloads.

3Intermediate

• Practice

  Integrate sustainable ICT into the HR policies and procedures that are responsible for the management of ICT personnel.

  Outcome

  HR management practice in IT (e.g. recruitment, training, career development…) incorporates sustainable ICT in all interventions where relevant.

  Metrics

  • # of trainings on Sustainable ICT
  • # of sustainability specific ICT roles

• Practice

  Implement a mentoring network for Sustainable ICT to enable people to make the right professional and personal choices.

  Outcome

  Dissemination of best practices for sustainability is improved and more people are being seen to make better decisions that incorporate sustainability.

  Metrics

  • # of mentors (sustainability).
  • # of mentees (sustainability).
  • # of network connections (sustainability)

• Practice

  Set up regular communication initiatives across IT and some other business units, to improve awareness of key sustainable ICT concepts and practices (e.g. home working policies, green ICT tools, duplex printing, …)

  Outcome

  There is a high awareness, knowledge and involvement across IT and some other business units, on sustainable ICT.

  Metrics

  • # of communication campaigns (sustainability).
  • # of publications (sustainability).
  • # of employees in agreement with Sustainable ICT practices (survey).

4Advanced

• Practice

  Make the Sustainable ICT goals an integral part of the organization's core values and mission statement.

  Outcome

  There is a common culture focused on sustainability across the organization.

  Metric

  # of references to sustainable ICT within the organization's values and mission statement.

• Practice

  Communicate progress on Sustainable ICT performance to all stakeholders (e.g. progress towards relevant industry accreditations)

  Outcome

  There is a high awareness and knowledge of the corporate culture of sustainable ICT across the organization.

  Metrics

  • # of stakeholder sustainability communications.
  • Survey to assess stakeholder opinion of the organization's sustainability credentials.

5Optimized

• Practice

  Conduct surveys of the stakeholder perception of the organization's sustainable ICT practices. (Surveys to include an assessment of brand association with sustainable ICT practices).

  Outcomes

  • The organization has an enhanced awareness of its market positioning from a sustainability perspective.
  • Corporate objectives and policies may be amended as a result.

  Metric

  External stakeholder ranking of the organization's sustainable ICT credentials.

• Practice

  Make Sustainable ICT and ICT enabled Sustainability a key part of the Executive Board's thinking and have it included in internal and external communications.

  Outcome

  Sustainable ICT and ICT enabled Sustainability has extensive visibility across the business ecosystem.

  Metric

  # of external references quoting the organization's sustainability efforts.