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Representative POMs are described for Regulatory Compliance at each level of maturity.

1Initial

• Practice

  Find and document what external sustainable ICT standards/regulations are available and relevant for the organization.

  Outcome

  Within pockets of ICT there is some knowledge of regulatory compliance standards/regulations for sustainability.

  Metric

  # of external regulatory compliance standards/regulations for sustainability.

2Basic

• Practice

  Provide a common access point via the ICT Sustainability Team/Office to assess the relevant external sustainable ICT standards/regulations for IT.

  Outcome

  The ICT Sustainability team/office maintains awareness of current and future external sustainability compliance requirements.

  Metrics

  • # of external regulatory compliance standards/regulations reviewed.
  • Maintained list of required sustainability regulatory compliance standards/regulations.

3Intermediate

• Practice

  Provide advice to IT managers via the ICT Sustainability Team/Office, on including corporate and regulatory ICT sustainability standards into their activities.

  Outcome

  The ICT Sustainability team/office can demonstrate where corporate/regulatory sustainability standards have been adopted in the activities of IT.

  Metrics

  • # of joint ICT and Business sustainability reviews/year.
  • # of requests for regulatory sustainability information.
  • # of changes to maintain regulatory compliance for sustainability.

4Advanced

• Practice

  Conduct regular audits and reviews (jointly by IT and the rest of the business) of the organization's compliance with external sustainability regulatory standards and corporate goals.

  Outcome

  The ICT Sustainability team/office can demonstrate where corporate/regulatory sustainability standards have been adopted and implemented in ICT and the rest of the business.

  Metrics

  • # of sustainability reviews/year.
  • # of changes to sustainability compliance regulations and targets.
  • # of changes to ICT sustainability policies and procedures to maintain compliance.

5Optimized

• Practice

  Participate in industry-wide peer reviews of compliance with sustainability standards/regulatory requirements to inform the business ecosystem of what is best practice in the industry.

  Outcome

  Industry leading best practice and new developments in regulatory standards are known and implemented at an early stage, across the business ecosystem.

  Metrics

  • % reduction in the sustainability compliance risk profile across the value chain.
  • # of contributions to new sustainability compliance standards and targets.
  • # of new sustainability standards implemented across the business ecosystem.