Methods and Processes
Leverage methodologies and tools (such as idea management tools, innovation prototyping workshops, and project management methodologies) to facilitate an innovation management life cycle — for example, from idea generation and development to implementation and end-of-life.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Methods and Processes at each level of maturity.
- 1Initial
- Practices
- Innovation practices may appear in pockets or by ‘heroes’.
- Not formalized or widely shared.
- Outcome
- Sporadic, unpredictable outcomes.
- Metric
- Anecdotal examples are verbally discussed.
- 2Basic
- Practice
- Integration of processes across the stages of innovation lifecycle occur and in use in some pars of the IT organization.
- Outcome
- A learning environment about Innovation tools and practices is established as best methods in various groups are shared.
- Metrics
- # innovation processes and tools.
- % utilization of processes and tools.
- Practices
- A few innovation tools exist to support the existing levels of innovation.
- The IT organization starts to catalogue a framework of innovation processes and tools and to share the best-practices and success stories.
- Outcomes
- Innovation tools and practices start to be shared.
- The organization starts to learn what works in various parts of the organization.
- Initial awareness leads to more tool and practice sharing.
- Metrics
- # tools/processes in catalogue.
- # (λ) of information gathering for catalogue.
- 3Intermediate
- Practice
- Integration of processes across the stages of innovation lifecycle realized and used within IT organization.
- Outcome
- Innovation Processes are refined through testing and use across IT.
- Metrics
- % innovation processes/tools in place to support full framework of innovation.
- % satisfaction of tool and process effectiveness.
- Practices
- Innovation tools are catalogued and updated for use across the IT organization.
- Innovation best-practices and success stories are also widely shared.
- Outcome
- Employees have access to Innovation tools and practices throughout the IT organization.
- Metrics
- # utilization of innovation tools.
- Effectiveness Rating for each tool.
- 4Advanced
- Practice
- Integration of processes across the stages of innovation lifecycle realized and in use between the IT organization and enterprise.
- Outcome
- Innovation tools and practice use is optimized between IT and the Business.
- Metrics
- % innovation processes/tools in place to support full framework of innovation.
- % satisfaction of tool and process effectiveness.
- Practice
- Innovation tools and best-known methods are integrated and in use across the IT organization and enterprise.
- Outcome
- Employees have access to Innovation tools and practices throughout the IT organization and the enterprise.
- Metrics
- # utilization of innovation tools.
- Effectiveness Rating for each tool.
- 5Optimized
- Practices
- Innovation tools and practices are continually refreshed.
- As time goes on ‘yesterday's’ innovative practice becomes ‘today's’ standard process.
- Outcome
- Innovation tools and practices are seen as key business assets.
- Metric
- # innovation tools that move to ‘standard’ business tool suite.
- Practice
- Innovation tools are shared and used with external organizations.
- Outcome
- Employees have access to their organization's tools as well as best methods from external partners.
- Metrics
- # utilization of innovation tools.
- Effectiveness Rating for each tool.
- # of Innovation tools provided by external partners.