Measurement of Impact
Measure the impact from technology-driven innovation.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Measurement of Impact at each level of maturity.
- 2Basic
- Practice
- Innovation metrics introduced in some parts of IT organization.
- Outcomes
- Displaying metrics increases tangible understanding of organization's goals for innovation.
- Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
- Remember: you get more of the things you measure.
- Metric
- # groups using innovation metrics.
- 3Intermediate
- Practice
- Broad innovation metrics in place for the full IT organization.
- Outcomes
- Displaying metrics increases tangible understanding of organization's goals for innovation.
- Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
- Remember: you get more of the things you measure.
- Metric
- Depth of penetration of innovation metrics in IT organization.
- 4Advanced
- Practice
- IT innovation metrics are directly aligned with business priorities and have a clear connection to business value impact.
- Outcomes
- Displaying metrics increases tangible understanding of organization's goals for innovation.
- Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
- Remember: you get more of the things you measure.
- Metric
- # IT innovation metrics derived from broader enterprise strategy.
- 5Optimized
- Practice
- IT innovation metrics are continuously monitored and optimized to deliver significant value to stakeholders.
- Outcome
- Including stakeholder input to innovation metrics quality increases understanding of the organization's goals for innovation.
- Metric
- Stakeholder score: Innovation Metrics Effectiveness/Satisfaction.