Sourcing Execution
Category C: two CBBs associated with Sourcing Execution — these address how IT service providers are integrated into and governed in the organization.
Capability Building Blocks
- C1Transition
- Support the introduction of new IT services or the migration of legacy IT services between the IT service provider and the organization, considering, for example, staffing the project team, identifying and informing affected employees, employee placement, preparing technical interfaces, migrating data, security protocols, defining access rights, and validating availability.
- C2Provider Integration and Governance
- Integrate IT service providers into organizational activities with appropriate governance and performance oversight structures.