Architecture Value
Define, measure, and communicate the business value of enterprise architecture.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Architecture Value at each level of maturity.
- 1Initial
- Practice
- Start to define and articulate the possible impact of EAM on specific projects or within pockets of IT.
- Outcome
- Start to articulate the value of architecture and architecture function within the organization.
- Metric
- The IT budget with any details of allocation to Enterprise Architecture.
- 2Basic
- Practice
- Understand the impact of EAM during the budgeting process. Develop some domain-specific architecture metrics (for example # of server vendors, # of operating systems, # of HR platforms).
- Outcome
- Value of architecture is perceived in the context of broader value of IT, however there are no specific and distinctive measures of value for architecture. CIO typically questions: do we need so many architects? Do we get any value from the investment in our architecture function?
- Metric
- The EA budget as a % of the IT budget # of architects % of architecturally significant project with architecture coverage
- 3Intermediate
- Practice
- Define and measure the architecture impact on the IT organization by using metrics that are relevant to the broader IT portfolio, for example by assessing the architecture impact on: cost reduction, compliance, project delivery time, improved technical performance. Conduct satisfaction surveys across the IT organization to measure the effectiveness of the architecture function to the IT stakeholders.
- Outcome
- Value of architecture is perceived as a key contributor to the overall value of IT, and some specific and distinctive measures of value for architecture are in place. Architecture Balanced Scorecard established. CIO typically asks how can we increase/optimise the value from the investment in our architecture function?
- Metric
- Approximate measure of value, expressed in monetary terms ($) delivered by the overall investment in Architecture Subjective measure of Value of architects as perceived by key stakeholders
- 4Advanced
- Practice
- Jointly measure (Business and IT) the architecture impact and value delivered across the organization. Develop architecture metrics with IT and business stakeholders that define and measure the impact of architecture in business terms e.g. operational improvements, new capabilities enabled, flexibility and time to market. Conduct satisfaction surveys across IT and the business, to measure the effectiveness of architecture on the business value delivered.
- Outcome
- The value of architecture is perceived as a major contributor to the overall value of IT. Specific and distinctive measures of the value of architecture are in place and are used to actively communicated that value. All senior IT stakeholders genuinely value the contribution of the architecture function. CIO typically demands that more architecture initiatives are put forward and prioritised for funding.
- Metric
- Accurate measure of value, expressed in monetary terms ($) delivered by the overall investment in Architecture, and formally accepted/recognized by CIO and CFO - % IT capital spend influenced or driven by architecture - reduction in IT operational spend as result of architecture decision or architecture funded projects - % of time reduction in delivering new IT systems
- 5Optimized
- Practice
- Jointly define and measure the architecture impact and value delivered across the business ecosystem. Develop architecture metrics with IT, Business, Partners and Suppliers that define and measure the impact of architecture in business terms across the business ecosystem. Use satisfaction surveys across the business ecosystem, to measure the effectiveness of architecture on the business value delivered.
- Outcome
- The value of architecture is perceived as a key contributor to the overall value of IT, both within and outside the business. The value of architecture is perceived as a key contributor to the overall value of IT and the business. All senior IT and business stakeholders genuinely value the contribution of the architecture function. The CEO and external partners typically demands that more architecture initiatives are put forward and get prioritised funding.
- Metric
- Business value metrics (e.g. re-use, commonality, reliability) Business value metrics (e.g. increased business growth, M&A success, reduced business outages, etc.)