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Post-programme and Post-project Learning

B4

Manage lessons learned to improve the execution of future programmes and projects.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Post-programme and Post-project Learning at each level of maturity.

1Initial
  • Practice
    Rely on the best endeavours of available personnel.
2Basic
  • Practices
    • Retain and utilize basic lessons learned from key programmes/projects.
    • Set up post-programme/project reviews to capture feedback from the sponsor and key stakeholders.
    Outcome
    Organizations have the basis to learn from past experiences.
    Metric
    # of recommendations captured and fed into future programmes/projects.
3Intermediate
  • Practice
    Conduct post-programme/project reviews across most of the portfolio, to identify and explain any major changes in scope, schedule, cost, and gaps between performance targets and outcomes.
    Outcome
    Lessons learned on most programmes/projects is captured on key parameters for future reference.
    Metric
    # of recommendations captured and fed into future programmes/projects.
4Advanced
  • Practices
    • Conduct in-depth post programme/project reviews across the entire portfolio to focus on all outcomes compared to the stated targets.
    • Capture and utilize best practices and key lessons learned in future programmes/projects.
    Outcome
    Best practices and lessons learned on all programmes/projects are captured on key parameters for future reference.
    Metric
    # of recommendations captured and fed into future programmes/projects.
5Optimized
  • Practices
    • Proactively investigate any major variances between forecasted and realized value.
    • Capture and utilize best practices and key lessons learned for optimizing business value in future programmes/projects.
    Outcome
    Best practices and learning on all programmes/projects are captured on key parameters for future reference, in order to support optimized business value.
    Metric
    # of recommendations captured and fed into future programmes/projects.