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Test

B2

Conduct validation testing to ensure that IT solutions meet specified requirements. This can include unit, integration, system, user acceptance, and regression testing.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Test at each level of maturity.

1Initial
  • Practice
    Practices are ad hoc and are on a best endeavour basis.
2Basic
  • Practice
    Define and agree testing procedures within IT.
    Outcome
    Ability to perform testing in accordance with agreed testing procedures will help to improve the appropriateness and effectiveness of testing performed.
    Metric
    % of defined procedures that relate to testing.
3Intermediate
  • Practice
    Identify and agree an organizational test strategy which identifies the test levels to be performed and the testing within those levels with each level having clearly defined objectives, scope and assigned responsibilities(e.g. unit, integration, system, UAT etc.).
    Outcomes
    • The test strategy serves as a starting point for testing to be performed.
    • Test levels are unambiguously defined which reduces the likelihood of overlap between the test levels thus leading to a more efficient test process.
    • Also since the test objectives and scope of the various levels is aligned, fewer holes are likely to remain leading to a more effective test process.
    Metric
    % of IT solutions delivered in accordance with test strategy.
4Advanced
  • Practice
    Ensure a test organization structure is in place and aligned to the functional areas and independence is achieved.
    Outcome
    Creates an integrated working environment with a common delivery goal.
    Metric
    % of organization that is aligned to test organization.
5Optimized
  • Practice
    Ensure testing is continually monitored and optimized in accordance with test plans.
    Outcome
    Actions are taken in test plans without delay if any deviations occur.
    Metrics
    • # of IT solutions where testing is continually monitored.
    • # of IT solutions where actions are taken as a result of test monitoring.