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Representative POMs are described for Predictability at each level of maturity.

1Initial

• Practice

  Rely on the best endeavours of assigned personnel.

2Basic

• Practice

  Make some initial attempts to match spend to budget.

  Outcome

  There is a limited ability to predict run rates and targets.

  Metric

  % of budget line variances.

3Intermediate

• Practice

  Capture and compare actual costs against the budget plan.

  Outcome

  IT is able to predict some run rates, to prevent some cost overruns and hit some targets.

  Metric

  % of budget targets achieved.

4Advanced

• Practice

  Manage IT operations within predicted budget performance tolerances.

  Outcome

  IT is able to reliably predict run rates, and hit most targets.

  Metric

  % of budget targets achieved.

5Optimized

• Practice

  Make the IT budget process an exemplary methodology for managing budgets to meet the IT demands of the business ecosystem and minimize IT costs.

  Outcomes

  • All ‘in-scope’ projects deliver or exceed forecast budget.
  • IT is able to reliably predict run rates, consistently hit targets, demonstrate continuous improvement.

  Metric

  % of projects delivering and/or exceeding on forecast budget goals.