Tools and Processes
Develop tools and processes to generate budget performance analyses.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Tools and Processes at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of available personnel.
- 2Basic
- Practice
- Put a process in place to report IT budget performance.
- Outcomes
- A basic reporting process emerges within IT.
- IT budgets become more realistic and transparent.
- Metrics
- # of days after end of month that monthly analysis report is produced.
- # of attendees at monthly meeting to discuss report.
- Practice
- Use manual IT budget performance reporting tools.
- Outcome
- IT budgets can be adjusted based on analysis performed.
- Metric
- # of days after end of month that monthly analysis report is produced.
- 3Intermediate
- Practice
- Use multiple data sources to produce IT budget performance analysis reports with in-project tracking and trending of all budget categories.
- Outcomes
- Regular reporting occurs with data coming from multiple databases/sources.
- When analysing project budgets, improved granularity allows pinpointing of issues.
- Metrics
- # of days after end of month that monthly analysis report is produced.
- # of attendees at monthly meeting to discuss report.
- Practice
- Facilitate the IT budget analysis by partial automation of the reporting tool.
- Outcome
- Partial automation allows for more timely budget analysis.
- Metric
- # of days after end of month that monthly analysis report is produced.
- 4Advanced
- Practice
- Improve the analysis process by linking IT budget targets to IT metrics.
- Outcome
- By linking IT targets to metrics, there is increasing alignment between IT actions and IT's targets.
- Metric
- Stakeholder satisfaction survey on IT budget to IT target alignment.
- Practice
- Enhance the analysis process to include fully automated multi-year tracking and trending.
- Outcome
- Fully automated budget performance analysis reporting provides more comprehensive information for better decision-making.
- Metric
- Stakeholder satisfaction survey on IT budget performance analysis reporting.
- 5Optimized
- Practice
- Fully automate the budget performance analysis reporting, making real-time data always available across the business ecosystem and continually improve the reporting process.
- Outcomes
- There is multi-year tracking/trending of all budget categories.
- The process is optimized and continually improved through benchmarking.
- Metric
- Stakeholder satisfaction survey on IT budget performance analysis reporting.
- Practice
- Improve the scope and sophistication of performance analysis capabilities through the use of automated tools and consolidated/managed data sources.
- Outcome
- Fully automated, real-time reporting can be made available across the business ecosystem and an optimized process, continually improved through benchmarking increases stakeholder satisfaction.
- Metric
- Stakeholder satisfaction survey on IT budget performance analysis reporting.