IVI Framework Viewer

Representative POMs are described for Technology Impact Assessment at each level of maturity.

1Initial

• Practice

  Rely on staff awareness to conduct evaluations of existing/emerging technologies.

  Outcome

  There are limited opportunities to evaluate existing or emerging information technology in a strategic way.

  Metric

  No metric expected.

• Practice

  Identify relevant business value in existing/emerging information technology.

  Outcome

  Opportunity to unlock value in existing information technology or explore emerging technology is not realized.

  Metric

  % of reused instances of existing IT assets.

2Basic

• Practice

  Develop a methodology to evaluate emerging and maturing technologies on a scheduled basis.

  Outcomes

  • Product evaluations are conducted by the IT service provider.
  • Results are communicated openly to some business units explaining how they would meet business requirements.

  Metric

  % of outstanding information technology evaluation reports.

• Practice

  Initiate the evaluation of emerging and maturing technologies based on individual requests from some business units, and to satisfy business drivers.

  Outcomes

  • Product evaluations are conducted and systems requirements, fit/gap analyses etc., are produced.
  • New technologies' benefits and alignment to business requirements are communicated.

  Metrics

  • % of systems requirements documented.
  • % of functional specifications documented, etc.
  • % of product evaluations reported to senior management.

3Intermediate

• Practices

  • Evaluate existing and emerging technologies as a proactive undertaking.
  • Identify the best information technologies and suitable avenues to exploit such new technology.

  Outcomes

  • A detailed understanding of current and future information technology trends is developed.
  • The organization is abreast of developments in areas of strategic interest.

  Metric

  % of realized product/information technology evaluations.

• Practice

  Document fit/gap analyses between existing tools and technologies, and features/functions of maturing and emerging technologies.

  Outcome

  Justification for capital investment is created; added value can be identified and presented as the reason for investment.

  Metric

  % of IT services with completed cost-benefit analyses ROI.

4Advanced

• Practice

  Align investment in the evaluation of emerging and maturing technologies with the organizational goals.

  Outcome

  Business cases for investment follow the overall organizational strategic goals.

  Metric

  % of information technology investment evaluations that document alignment with organizational goals.

• Practice

  Integrate costs for information technology evaluation into strategic spend initiatives.

  Outcome

  The cost of information technology evaluation can be identified and factored into overall investment plans.

  Metric

  % of strategic initiatives with documented information technology cost breakdown.

5Optimized

• Practice

  Review strategies for investments in emerging and existing technologies on a regular basis.

  Outcome

  Up-to-date strategies and approaches for the investment in emerging and existing technologies are evident.

  Metric

  % of satisfied business customers rating on IT agility (per annum).

• Practice

  Pilot existing and new technologies together with business ecosystem-wide business units.

  Outcome

  Dynamic and optimized innovation strategies are in use.

  Metric

  Effectiveness of policy on innovation and investment in new technologies.

• Practice

  Document and detail an innovation strategy.

  Outcome

  Dynamic and optimized innovation strategies are in use.

  Metric

  Effectiveness of policy on innovation and investment in new technologies.