IVI Framework Viewer

Methods and Processes

C1

Leverage methodologies and tools (such as idea management tools, innovation prototyping workshops, and project management methodologies) to facilitate an innovation management life cycle — for example, from idea generation and development to implementation and end-of-life.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Methods and Processes at each level of maturity.

1Initial
  • Practices
    • Innovation practices may appear in pockets or by ‘heroes’.
    • Not formalized or widely shared.
    Outcome
    Sporadic, unpredictable outcomes.
    Metric
    Anecdotal examples are verbally discussed.
2Basic
  • Practice
    Integration of processes across the stages of innovation lifecycle occur and in use in some pars of the IT organization.
    Outcome
    A learning environment about Innovation tools and practices is established as best methods in various groups are shared.
    Metrics
    • # innovation processes and tools.
    • % utilization of processes and tools.
  • Practices
    • A few innovation tools exist to support the existing levels of innovation.
    • The IT organization starts to catalogue a framework of innovation processes and tools and to share the best-practices and success stories.
    Outcomes
    • Innovation tools and practices start to be shared.
    • The organization starts to learn what works in various parts of the organization.
    • Initial awareness leads to more tool and practice sharing.
    Metrics
    • # tools/processes in catalogue.
    • # (λ) of information gathering for catalogue.
3Intermediate
  • Practice
    Integration of processes across the stages of innovation lifecycle realized and used within IT organization.
    Outcome
    Innovation Processes are refined through testing and use across IT.
    Metrics
    • % innovation processes/tools in place to support full framework of innovation.
    • % satisfaction of tool and process effectiveness.
  • Practices
    • Innovation tools are catalogued and updated for use across the IT organization.
    • Innovation best-practices and success stories are also widely shared.
    Outcome
    Employees have access to Innovation tools and practices throughout the IT organization.
    Metrics
    • # utilization of innovation tools.
    • Effectiveness Rating for each tool.
4Advanced
  • Practice
    Integration of processes across the stages of innovation lifecycle realized and in use between the IT organization and enterprise.
    Outcome
    Innovation tools and practice use is optimized between IT and the Business.
    Metrics
    • % innovation processes/tools in place to support full framework of innovation.
    • % satisfaction of tool and process effectiveness.
  • Practice
    Innovation tools and best-known methods are integrated and in use across the IT organization and enterprise.
    Outcome
    Employees have access to Innovation tools and practices throughout the IT organization and the enterprise.
    Metrics
    • # utilization of innovation tools.
    • Effectiveness Rating for each tool.
5Optimized
  • Practices
    • Innovation tools and practices are continually refreshed.
    • As time goes on ‘yesterday's’ innovative practice becomes ‘today's’ standard process.
    Outcome
    Innovation tools and practices are seen as key business assets.
    Metric
    # innovation tools that move to ‘standard’ business tool suite.
  • Practice
    Innovation tools are shared and used with external organizations.
    Outcome
    Employees have access to their organization's tools as well as best methods from external partners.
    Metrics
    • # utilization of innovation tools.
    • Effectiveness Rating for each tool.
    • # of Innovation tools provided by external partners.