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Measurement of Impact

C2

Measure the impact from technology-driven innovation.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Measurement of Impact at each level of maturity.

2Basic
  • Practice
    Innovation metrics introduced in some parts of IT organization.
    Outcomes
    • Displaying metrics increases tangible understanding of organization's goals for innovation.
    • Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
    • Remember: you get more of the things you measure.
    Metric
    # groups using innovation metrics.
3Intermediate
  • Practice
    Broad innovation metrics in place for the full IT organization.
    Outcomes
    • Displaying metrics increases tangible understanding of organization's goals for innovation.
    • Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
    • Remember: you get more of the things you measure.
    Metric
    Depth of penetration of innovation metrics in IT organization.
4Advanced
  • Practice
    IT innovation metrics are directly aligned with business priorities and have a clear connection to business value impact.
    Outcomes
    • Displaying metrics increases tangible understanding of organization's goals for innovation.
    • Showcasing metrics increases “healthy competition” and increases the kind of innovation sought by the organization.
    • Remember: you get more of the things you measure.
    Metric
    # IT innovation metrics derived from broader enterprise strategy.
5Optimized
  • Practice
    IT innovation metrics are continuously monitored and optimized to deliver significant value to stakeholders.
    Outcome
    Including stakeholder input to innovation metrics quality increases understanding of the organization's goals for innovation.
    Metric
    Stakeholder score: Innovation Metrics Effectiveness/Satisfaction.