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Representative POMs are described for Supplier Qualification at each level of maturity.

1Initial

• Practice

  Best endeavours of available personnel.

2Basic

• Practice

  Define a set of minimal data needed to establish a supplier.

  Outcome

  The key data for supplier setup is agreed.

  Metric

  % of supplier selections following defined process

• Practice

  Define the minimum data needed to terminate a supplier approval, and ensure the reason for termination is understood.

  Outcome

  There is agreement on supplier termination criteria and reasons for termination are understood.

  Metric

  % of supplier disqualifications following defined process

3Intermediate

• Practice

  Ensure that systems supplier setup forms part of the supplier qualification process.

  Outcome

  There is consistency in supplier setup and alignment with the supplier qualification process.

  Metric

  % of supplier selections following defined process

• Practice

  Ensure that the organization's systems access removal is part of the supplier disqualification process.

  Outcome

  There is consistency in supplier termination and alignment with the supplier termination process.

  Metric

  % of supplier disqualifications following defined process

4Advanced

• Practice

  Maintain an up-to-date qualified suppliers listing making it available for use across all appropriate systems.

  Outcome

  The approved supplier listing is reliable and unapproved purchasing is prevented.

  Metric

  $/p.a. of unapproved IT supplier purchases

• Practice

  Prevent supplier switch off until alternates are established and communicated to all relevant stakeholders.

  Outcome

  There is no gap in supply/service availability due to supplier change.

  Metric

  # of supplier disqualification issues

5Optimized

• Practice

  Ensure that newly qualified suppliers are communicated to appropriate stakeholders and fully integrated into all supplier management systems.

  Outcome

  Supplier qualification is managed to make newly qualified suppliers available to the business.

  Metric

  $/p.a. of unapproved IT supplier purchases

• Practice

  Ensure that details of newly disqualified suppliers are communicated to appropriate stakeholders and fully phased out from all supplier management systems in a seamless way.

  Outcome

  Supplier disqualification is managed to prevent any detrimental impact on the business.

  Metric

  # of supplier disqualification issues