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Governance

A3

Establish project governance and oversight practices and structures. Outline the composition and scope of governance bodies, and matters such as decision rights and authorization, reporting arrangements, and issue escalation protocols. Establish who is responsible for compliance with obligations, and for evaluating, leading, controlling, and monitoring project activities.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Governance at each level of maturity.

2Basic
  • Practice
    Develop and or adopt or reuse governance approaches for project management from peers and professional associations.
    Outcome
    Basic governance criteria and processes are put in place quickly and can be effectively developed into industry standard approaches.
    Metrics
    • Number and percentage of projects with a clear governance approach in place.
    • The number of escalations for approval redirected to the proper authority.
3Intermediate
  • Practice
    Develop and provide training and awareness for project staff and stakeholders on the allocation of authority and the decision rights of stakeholders in relation to the project.
    Outcome
    There is no ambiguity as to the extent and scope of authority vested in project roles and there is effective, efficient routing of decision requests.
    Metrics
    • Number and percentage of projects with a clear governance approach in place.
    • The number of decisions for approval redirected to the proper authority.
    • Elapsed time for decisions.
4Advanced
  • Practice
    Use advanced processes, tools, and practices to support open and transparent implementation of agreed published governance criteria.
    Outcome
    Confidence in the governance systems grows and is seen to be working.
    Metrics
    • The number of issues escalated as being outside the remit of the project manager.
    • The number of escalations that needed to be redirected.
    • The number of projects needing intervention to bring them back under control.
5Optimized
  • Practice
    Develop a programme of continuous improvement for project governance that incorporates lessons learned, research concepts, and improvements deriving from business ecosystem feedback.
    Outcomes
    • Projects are under control and deviations from accepted tolerances are managed effectively.
    • Projects can be stopped if necessary with a minimum of disruption.
    • Project resources are effectively used and neither fraud nor dishonesty are problems.
    Metric
    The number of project governance innovations.