Resourcing
Identify and obtain commitment from all resource managers (internal and external) that they will make resources available for project activities in respect of the skill sets, tools and other resources required on the project.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Resourcing at each level of maturity.
- 2Basic
- Practices
- Complete a list with timings of resources including the skill sets necessary to complete project tasks.
- Request these from the project team and resource providers (e.g. R & D, marketing, engineering, project staff, and so forth).
- Outcome
- Clear communication of the project needs results in them being more likely to be met satisfactorily.
- Metrics
- Number of projects without resourcing issues (classified by priority, strategic goal, department etc.).
- Number of resourcing issues escalated for resolution.
- Practices
- Complete a list with timings of skill-sets, tools, and resources necessary to support the execution of the project.
- Try to satisfy these from within the organization or gain sufficient funding to procure the necessary support.
- Outcome
- Supplementary budget requests (if necessary) are submitted early with a clear explanation of the project's needs requiring additional support.
- Metrics
- Number of projects without resourcing issues (classified by priority, strategic goal, department etc.).
- Number of resourcing issues escalated for resolution.
- 3Intermediate
- Practice
- Utilize and release resources back to suppliers within agreed time periods and flag any variances as early as possible.
- Outcome
- There is a much higher chance that resources will be available when needed and utilized when available.
- Metric
- Project resource utility.
- Practice
- Utilize and release resources back to suppliers within agreed time-periods and flag any variances as early as possible.
- Outcome
- There is a much higher chance that resources will be available when needed and utilized when available.
- Metric
- Project resource utility.
- 4Advanced
- Practice
- Monitor project schedule progression and keep resource providers aware of any changes.
- Outcome
- Resource utility and effectiveness is enhanced, and under-utilized resources are freed and made available to the organization.
- Metrics
- Project resource utility.
- Number of projects delayed or awaiting resources.
- Practice
- Monitor project schedule progression and keep resource providers aware of any changes.
- Outcomes
- Resource utility and effectiveness is enhanced.
- Under-utilized resources are freed and made available to the organization.
- Metrics
- Project resource utility.
- Number of projects delayed/awaiting resources.
- 5Optimized
- Practice
- Develop and maintain a programme of continuous improvement for the management of project primary resources.
- Outcome
- Industry best practices are used for project resource management.
- Metric
- The number of project resource management innovations.
- Practice
- Develop and maintain a programme of continuous improvement for the management of project supportive resources.
- Outcome
- Best-known industry practices are used for project resource management.
- Metric
- The number of project resource management innovations.