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Representative POMs are described for Design at each level of maturity.

2Basic

• Practice

  Agree and document high level design and planning standards and principles for the IT infrastructure.

  Outcome

  A basic, repeatable, and reliable approach begins to emerge for the design and planning of the IT infrastructure.

  Metrics

  • # of IT infrastructure design principles agreed.
  • # of IT infrastructure design standards agreed.

3Intermediate

• Practice

  Agree, document, and implement a common set of design and planning standards and principles.

  Outcome

  There is consistency and standardization in the approach and quality of the design, and in the planning of the IT infrastructure.

  Metrics

  • # of IT infrastructure design principles in daily use.
  • # of IT infrastructure design standards in daily use.

4Advanced

• Practice

  Continuously identify and use advanced processes, tools, and practices to support and improve the design and planning of the IT infrastructure.

  Outcome

  The quality of design and the consistency of planning are continuously improved.

  Metrics

  • % improvement in the design quality of the IT infrastructure.
  • % improvement in the planning quality of the IT infrastructure.

5Optimized

• Practices

  • Research new and emerging standards and techniques for the design and planning of the IT infrastructure and incorporate as appropriate.
  • (Architecture Design (or Development) Methodology for Information Technology (ADMIT) — https://www.infoq.com/articles/admit-architecture-framework).(Architecture Development Methodology (ADM) — The Open Group Architecture Framework (TOGAF 9.1)).

  Outcome

  A very high quality design and planning process is in place that optimizes the investment in all IT infrastructure solutions.

  Metrics

  • % improvement in the IT infrastructure due to design changes.
  • % improvement in the IT infrastructure due to planning changes.