Awareness and Communication
Communicate IT budget management practices and methods, and details of their business impact to stakeholders.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Awareness and Communication at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of available personnel.
- 2Basic
- Practice
- Communicate IT budget practices, and methods to some key business stakeholders.
- Outcome
- Some key business stakeholders are aware of IT budget practices and methods used.
- Metric
- % of key business stakeholders communicated to on a regular basis.
- Practice
- Establish a basic reporting of IT budget performance against business objectives.
- Outcome
- IT personnel are aware of the performance of budget actuals versus the business objectives.
- Metric
- % Variance of IT budget actuals.
- 3Intermediate
- Practice
- Define a clear and transparent process to report IT budget practices and methods to key stakeholders.
- Outcome
- IT can promptly report changes in budget practices and methods to key business stakeholders; budget management practices can be reviewed with input from the rest of the business.
- Metric
- % of business unit stakeholders who have had an IT budget analysis practice/methods review.
- Practice
- Regularly report performance against budget targets to business unit stakeholders against the objectives of IT and some other business units.
- Outcome
- Key business stakeholders are aware of performance against budget targets and objectives.
- Metric
- Ratio of report period duration (in months) to time to report budget performance (in weeks) is >1:1
- 4Advanced
- Practice
- Communicate budget practices and methods against organizational objectives both clearly and transparently.
- Outcome
- IT budget management practices are completely transparent and widely understood by stakeholders from the rest of the business.
- Metric
- Level of IT budget practices/methods understanding amongst rest of the business stakeholders in stakeholder survey.
- Practice
- Report on a regular basis on IT budget performance against the organization-wide objectives.
- Outcome
- IT regularly reports performance against IT budget targets alignment with the organization-wide objectives.
- Metric
- % of IT budget out of alignment with organization-wide objectives.
- 5Optimized
- Practice
- Optimize communication of budget management practices and methods to business ecosystem stakeholders.
- Outcomes
- IT is viewed as a leader across the business in effective budget oversight.
- Other business units regularly look to the IT function as a source of best practices.
- Metric
- Level of IT budget practices/methods understanding amongst rest of the business stakeholders in Stakeholder survey.
- Practice
- Fully integrate IT budget performance reporting with the business ecosystem budget performance reporting.
- Outcome
- IT is viewed as a leader in effective budget oversight.
- Metric
- Stakeholder survey — IT ranks in top 3 in reporting budget performance amongst all business units.