Communication
Discuss funding and financing decisions with stakeholders.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Communication at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of available personnel.
- 2Basic
- Practice
- Communicate funding decisions through the budget.
- Outcome
- Some leaders from the rest of the business see the strategic value of increased IT investment.
- Metric
- % of funding decisions communicated.
- 3Intermediate
- Practice
- Publish explicit funding guidelines.
- Outcome
- Funding guidelines are readily available enabling increasing clarity around mechanisms for funding decisions.
- Metric
- % of Key stakeholders informed of funding decisions.
- Practice
- Ensure key stakeholders are informed of funding decisions.
- Outcome
- Increasing awareness of funding decisions and outcomes, and the rationales governing those decsions.
- Metric
- % of Key stakeholders informed of funding decisions.
- 4Advanced
- Practice
- Actively engage IT and other business leaders in making funding decisions.
- Outcomes
- Funding decisions and rationales are made transparent to key stakeholders.
- Communication allows for company-wide reporting of IT's funding process, allocations and performance.
- Metric
- % of Key stakeholders who consider funding decisions and rationales to be transparent.
- 5Optimized
- Practice
- Review overall funding level, at least annually based on business strategy, including external costs.
- Outcome
- IT is viewed as strategic partner.
- Metric
- % of strategic initiatives which are impacted by or reliant upon IT org.
- Practice
- Ensure that guidelines are refined and transparent, consistently applied.
- Outcome
- IT funding decisions are widely accepted because the underlying rationales are clearly communicated and transparent to key stakeholders.
- Metric
- % of strategic initiatives which are impacted by or reliant upon IT org.