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Ongoing Operational Commitments

B1

Determine the financial and other resources in the organization, and the extent to which they are already committed to ongoing contracts and obligations or are available to be deployed on new activities.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Ongoing Operational Commitments at each level of maturity.

1Initial
  • Practice
    Use last year's actuals for this year's budget with minimum adjustments for annual cost changes, e.g. salary increments.
    Outcome
    A basic plan will result although it may not be fully focussed on the challenges for the current year.
    Metric
    # of amendments to last year's plan.
2Basic
  • Practice
    Inform the plan primarily from the perspective of IT.
    Outcome
    The plan may only reflect the IT driven challenges for this year.
    Metric
    # and % of IT challenges versus business challenges.
3Intermediate
  • Practice
    Use a comprehensive checklist to ensure that planning takes into account all facets of the baseline.
    Outcome
    The plan reflects in a comprehensive way all facets relevant to the baseline for the year.
    Metrics
    • # count: baseline coverage in the plan versus a baseline checklist.
    • % of baseline elements originating from the business as opposed to IT.
4Advanced
  • Practice
    Involve the relevant business managers in informing and constructing the baseline.
    Outcome
    The plan reflects both IT and other business units in a comprehensive way with regard to all facets relevant to the baseline for the year.
    Metric
    % of non-IT personnel engaged in the Business Planning group.
5Optimized
  • Practice
    Involve the business managers and relevant external partners in informing the baseline.
    Outcome
    The plan reflects both IT, the business and relevant external partners in a comprehensive way with regard to all facets relevant to the baseline for the year.
    Metric
    % of non-IT personnel engaged in the Business Planning group.