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Representative POMs are described for Guiding Principles at each level of maturity.

2Basic

• Practice

  Identify a set of appropriate industry standard principles to guide decision-making and governance mechanisms for the use of IT (e.g. ISO 38500's six principles pertaining to responsibility, strategy, acquisitions, performance, conformance, and human behaviour).

  Outcome

  The principles provide insight into what should happen and preferred behaviours to guide IT decision-making and how IT is governed.

  Metric

  # of industry standard governance principles adopted.

3Intermediate

• Practice

  Advocate that the preferred behaviours documented in the organization's IT governance principles are used to establish governance structures and mechanisms within the IT organization and to guide decision-making.

  Outcome

  The governance principles are adhered to in most instances, thereby enabling more effective decision-making and governance structures and mechanisms.

  Metric

  # of industry standard governance principles adopted.

4Advanced

• Practice

  Mandate that the preferred behaviours documented in the organization's IT governance principles are adhered to across the organization, in a manner that is appropriate to the organization's context.

  Outcome

  The governance principles are always adhered to in a manner that is appropriate to the organization's context, thereby enabling optimized decision-making and governance structures and mechanisms.

  Metric

  # of industry standard governance principles adopted.

5Optimized

• Practice

  Continually review and update the IT governance principles and how they are applied to reflect revisions to industry standards and learnings from business ecosystem partners.

  Outcome

  The principles informing the arrangements for IT governance are kept up-to-date and relevant to the changing business context.

  Metric

  Frequency of review and update of the governance principles.