Examine and assess the organization's internal and external environments. Determine how the organization is currently supported and enabled through the use of IT.
Define how the organization should be supported and enabled through the appropriate use of IT. Direct the preparation of strategies and policies. Determine readiness for change and approve an appropriate programme of change activities.
Identify evidence of success to measure achievement of desired outcomes. Establish an effective monitoring system that collects and analyses data, and reports progress against plans to the governing body. Instigate mechanisms to monitor compliance with relevant legislation, regulations, and organizational policies.