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Representative POMs are described for Tools and Technologies at each level of maturity.

3Intermediate

• Practice

  Use resources such as MOOCS to communicate aspects of the IT strategy, standards, and methodologies within IT.

  Outcome

  A better educated workforce is achieved at a significantly lower cost within IT.

  Metric

  Extent to which formal accreditation is achieved by IT staff.

4Advanced

• Practice

  Use resources such as MOOCS to communicate aspects of the IT strategy, standards, and methodologies across the organization.

  Outcome

  A better educated workforce is achieved at a significantly lower cost across the organization.

  Metrics

  • Extent to which formal accreditation is achieved by IT staff.
  • Extent to which formal accreditation is achieved by business staff.

5Optimized

• Practice

  Collaborate with hardware and/or software providers to develop industry-specific versions of their technologies.

  Outcome

  The organization gets to influence the architecture of industry-specific technologies.

  Metric

  # of collaborative projects on industry-specific solutions.