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Representative POMs are described for IT Vision and Principles at each level of maturity.

1Initial

• Outcome

  Reduced wastage due to less overlap between systems, as well as an increase in opportunities for integration between systems, may start to occur.

2Basic

• Practice

  Prepare a documented statement of long-term IT goals and plans, with a medium-term time horizon (e.g. 1–3 years), as part of the annual IT planning process. Its inspiration is often technology futures and links to business strategy may be loose.

  Outcome

  An understanding of long-term IT plans inform a better discussion of possibilities for the IT function to evolve as a value generator.

  Metric

  Total resources expended on development of long-term IT goals and plans document.

• Practice

  Document some IT design principles and loosely align these with IT-vision.

  Outcome

  Major decisions within the IT function follow design principles that are consistent with published guidelines.

  Metric

  # of IT design principles agreed, documented and published.

3Intermediate

• Practice

  Publish a formal statement of how IT and business goals are linked by IT function and other business unit planners, (e.g. Business Value Dials).

  Outcome

  A common reference is available to both the IT function and other business units for discussion of issues around IT value.

  Metric

  # of business strategic goals addressed in the IT vision statement.

• Practice

  Publish a clear statement of IT architecture for the benefit of planners and developers.

  Outcome

  Planners and developers are aware of the architectural constraints that apply to their activities.

  Metric

  # of IT design principles agreed, documented and published.

4Advanced

• Practice

  Prepare a joint statement of IT vision (focusing on services that enable business capabilities) by IT and the business as part of the organization planning cycle.

  Outcome

  Common understanding of the meaning and practical manifestation of what constitutes IT value for the organization results.

  Metric

  # of business strategic goals addressed in the IT vision statement.

• Practice

  Formulate IT design principles that support the IT vision in close Alignment with business.

  Outcome

  Design principles are clearly linked to business goals, e.g. agility, non-proprietary.

  Metric

  # of IT design principles agreed, documented and published.

5Optimized

• Practice

  Ensure the focus of the IT vision is on IT enabling services that are ‘of the essence’ of the business (e.g. iStor at Apple, Sabre at American Airlines).

  Outcome

  Opportunities for ‘game-changing’ business strategic moves may be identified.

  Metrics

  • # of business strategic goals addressed in the IT vision statement.
  • # of ‘game-changer’ strategies identified that depend on IT.

• Practice

  Ensure IT design principles result from long-term IT vision coupled with a keen understanding of technology and business trends, and are in close alignment with business.

  Outcome

  The risk of IT capability being a constraint on other business units is reduced.

  Metric

  # of IT design principles agreed, documented and published.