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Representative POMs are described for Predictability at each level of maturity.

2Basic

• Practice

  Make some initial attempts within the IT function to predict run rates for key parts of the IT expenditure.

  Outcome

  Budget targets are still occasionally missed.

  Metric

  % of budget targets achieved.

3Intermediate

• Practice

  Establish the ability within the IT function to reliably predict run rates for most IT expenditure.

  Outcomes

  • IT is able to reliably predict some run rates to prevent cost overruns.
  • Budget targets are rarely missed.

  Metric

  % of budget targets achieved.

4Advanced

• Practice

  Establish the ability within the IT function to reliably predict run rates for all IT expenditure.

  Outcome

  IT is able to reliably predict run rates and hit budget targets within tightly defined variance ranges.

  Metric

  % of budget targets achieved.

5Optimized

• Practice

  Continually review the approaches for managing IT expenditure for improvement based on past experience and the corresponding expenditure patterns of relevant business ecosystem partners.

  Outcome

  IT is able to reliably predict run rates, consistently hit targets, and demonstrate continuous improvement.

  Metric

  % of budget targets achieved.