IVI Framework Viewer

Representative POMs are described for Tools and Processes at each level of maturity.

2Basic

• Practice

  Put a process in place to report IT budget performance in parts of the IT function, typically using manual approaches to conduct performance analysis.

  Outcome

  A basic reporting process emerges within IT. IT budgets become more realistic and transparent.

  Metrics

  • # of days after end of month that monthly analysis report is produced.
  • # of attendees at monthly meetings to discuss the report.

• Practices

  • Raise awareness of the need for an IT budget performance analysis tool.
  • Use manual tools/methods for IT budget performance analysis.

  Outcome

  IT budgets can be adjusted based on the analysis performed.

  Metric

  # of days after end of month that monthly analysis report is produced.

3Intermediate

• Practice

  Agree a standardized IT budget performance analysis reporting process across IT and some other business units, with partial automation in places.

  Outcome

  Regular reporting occurs and improved granularity of project budgets allows pinpointing of issues.

  Metrics

  • # of days after end of month that monthly analysis report is produced.
  • # of attendees at monthly meetings to discuss the report.

• Practice

  Partially automate IT budget performance analysis tools across the organization.

  Outcome

  Partially automated IT budget performance analysis tools allow for more timely budget analysis.

  Metric

  # of days after end of month that monthly analysis report is produced.

4Advanced

• Practice

  Sufficiently automate the IT budget performance analysis reporting process across the organization and link budget targets to a comprehensive set of metrics.

  Outcome

  By linking targets to metrics, there is increasing alignment between IT's actions and IT‘s budget targets. Analysis, however, may not always be available in real-time.

  Metric

  Stakeholder satisfaction survey on performance against budget targets.

• Practice

  Fully automate IT budget performance analysis tools across the organization (typically not in real-time).

  Outcome

  Fully automated IT budget performance analysis tools support availability of information for better decision-making.

  Metric

  Stakeholder satisfaction survey on IT budget performance analysis.

5Optimized

• Practice

  Continually improve budget performance analysis reporting, providing real-time or up-to-the-minute analysis and incorporating inputs from relevant business ecosystem partners.

  Outcome

  The reporting process is optimized. Analysis is always available in real time.

  Metric

  Stakeholder satisfaction survey on IT budget performance analysis reporting.

• Practice

  Fully automate IT budget performance analysis tools across the organization, updated with real-time data.

  Outcome

  Fully automated, real-time analysis is available, thereby providing comprehensive information for optimized decision-making.

  Metric

  Stakeholder satisfaction survey on IT budget performance analysis reporting.