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Awareness and Communication

C1

Communicate IT budget management practices and methods, and details of their business impact to stakeholders.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Awareness and Communication at each level of maturity.

2Basic
  • Practice
    Communicate IT budget management practices and methods to some key stakeholders.
    Outcome
    Some key stakeholders are aware of the IT budget management practices and methods used.
    Metric
    % of stakeholders receiving communication on IT budget management practices/methods.
  • Practice
    Establish a basic approach for reporting IT budget performance against the objectives of the IT function.
    Outcome
    Some IT personnel are aware of IT budget performance in relation to IT objectives.
    Metric
    % variance of IT budget actuals.
3Intermediate
  • Practice
    Communicate IT budget management practices and methods to most stakeholders via a transparent process.
    Outcome
    IT can promptly report changes in budget management practices and methods to most stakeholders. Budget management practices can be reviewed with input from most areas of the business.
    Metric
    % of stakeholders receiving communication on IT budget management practices/methods.
  • Practice
    Use a standardized approach for regularly reporting IT budget performance against the objectives of the IT function.
    Outcome
    Key stakeholders are aware of performance against budget targets and IT function objectives.
    Metric
    % variance of IT budget actuals.
4Advanced
  • Practice
    Communicate IT budget management practices and methods to all relevant stakeholders.
    Outcome
    IT budget management practices are completely transparent and widely understood by stakeholders across the entire organization.
    Metric
    % of stakeholders receiving communication on IT budget management practices/methods.
  • Practice
    Comprehensively integrate the reporting of IT budget performance into the wider organization's reporting of budget performance against objectives.
    Outcome
    Key stakeholders are aware of performance against budget targets and organization-wide objectives.
    Metric
    % variance of IT budget actuals.
5Optimized
  • Practice
    Continually review reporting and communication approaches for improvement opportunities.
    Outcome
    IT is viewed as a leader across the business in effective budget oversight. Other business units regularly look to the IT function as a source of best practices.
    Metric
    % of stakeholders receiving communication on IT budget management practices/methods.
  • Practice
    Fully integrate IT budget performance reporting with business budget performance reporting to relevant business ecosystem partners.
    Outcome
    IT is viewed as a leader in effective budget oversight.
    Metric
    % variance of IT budget actuals.