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Business Plan Review and Control

B5

Monitor planned against actual performance, so that the plan can be adapted appropriately as business priorities change.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Business Plan Review and Control at each level of maturity.

1Initial
  • Practice
    Begin to track start and due dates.
    Outcome
    A plan that tracks schedules exists but it may overlook deliverables and budgets.
    Metric
    # and frequency of reviews.
2Basic
  • Practice
    Conduct regular IT business plan review meetings involving Head of IT and direct reports.
    Outcome
    A more formal review process enables an agile response to plan implementation challenges.
    Metrics
    • Frequency of reviews
    • # of major plan adjustments.
3Intermediate
  • Practice
    Align priorities using a defined change management process.
    Outcome
    A consistent review process is in place monitoring all aspects of the IT business plan.
    Metrics
    • # and % of open and closed issues per review.
    • # of priorities aligned.
4Advanced
  • Practice
    Undertake value-focused IT business plan reviews on an organization-wide basis.
    Outcome
    A benefits-focused review process is in place linked to established change management controls.
    Metrics
    • # of review identified anomalies leading to improvements.
    • # and % of changes to the plan originating from the business (strategic or key programs).
5Optimized
  • Practice
    Invite business ecosystem partner input into the review process.
    Outcome
    The external dimension ensures that the quality of reviews and the review process are enhanced.
    Metrics
    • Frequency of reviews.
    • # of improvements.
    • # of reported defects.