Leadership
Promote the adoption of information management practices.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Leadership at each level of maturity.
- 2Basic
- Practice
- Promote the development and/or use of professional information management tools, processes, techniques, standards, regulations, and policies.
- Outcomes
- Information is valued and the management of information is promoted.
- Information management policies and processes are being developed by cross-functional teams.
- Metrics
- # of value views of information developed.
- # of information management policies.
- # of analytical goals set by staff.
- # of goals set by senior business management.
- Practice
- Lead the development of analytical capabilities and show local wins.
- Outcome
- There are local demonstrable successes for analytics.
- Metric
- # of goals set by function managers/team leaders.
- Practice
- Recognize and commit to business intelligence infrastructure development at all levels of management.
- Outcome
- Business intelligence infrastructure plans get developed and acted upon.
- Metric
- # of satisfied analysts with the right tools and data for the job.
- 3Intermediate
- Practice
- Provide resources to develop and build the competences of staff.
- Outcome
- Training resources are available to strengthen the analytical capability.
- Metric
- # of training goals set by senior business management.
- Practice
- Routinely enquire about EIM projects and tasks, demanding supporting evidence from data, information, business intelligence, and analytics in support of reports and decision-making.
- Outcomes
- Organizational commitment is communicated by regular checks and enquiries.
- Analytics clearly support some decision processes.
- Metrics
- # of queries set by staff and supporting reports provided as evidence.
- # of organizational entities solely focusing on analytics.
- 4Advanced
- Practice
- Visibly utilize enterprise information and invest in its ongoing development and management across the organization.
- Outcomes
- Senior management support for analytics and the use of analytics in decision-making is evident.
- Business intelligence makes a noticeable impact on value generation.
- Metrics
- # of analytical goals set by staff.
- # of goals set by function managers/team leaders.
- # of goals set by senior business management.
- # of satisfied analysts with the right tools and data for the job.
- 5Optimized
- Practice
- Use, depict, and support information management in making informed decisions.
- Outcome
- The value of information in decision-making is clear to all and this reinforces the use of information management by others.
- Metrics
- # of analytical goals set by staff.
- # of goals set by function managers/team leaders.
- # of goals set by senior business management.
- # of satisfied analysts with the right tools and data for the job.