IVI Framework Viewer

Leadership

A4

Promote the adoption of information management practices.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Leadership at each level of maturity.

2Basic
  • Practice
    Promote the development and/or use of professional information management tools, processes, techniques, standards, regulations, and policies.
    Outcomes
    • Information is valued and the management of information is promoted.
    • Information management policies and processes are being developed by cross-functional teams.
    Metrics
    • # of value views of information developed.
    • # of information management policies.
    • # of analytical goals set by staff.
    • # of goals set by senior business management.
  • Practice
    Lead the development of analytical capabilities and show local wins.
    Outcome
    There are local demonstrable successes for analytics.
    Metric
    # of goals set by function managers/team leaders.
  • Practice
    Recognize and commit to business intelligence infrastructure development at all levels of management.
    Outcome
    Business intelligence infrastructure plans get developed and acted upon.
    Metric
    # of satisfied analysts with the right tools and data for the job.
3Intermediate
  • Practice
    Provide resources to develop and build the competences of staff.
    Outcome
    Training resources are available to strengthen the analytical capability.
    Metric
    # of training goals set by senior business management.
  • Practice
    Routinely enquire about EIM projects and tasks, demanding supporting evidence from data, information, business intelligence, and analytics in support of reports and decision-making.
    Outcomes
    • Organizational commitment is communicated by regular checks and enquiries.
    • Analytics clearly support some decision processes.
    Metrics
    • # of queries set by staff and supporting reports provided as evidence.
    • # of organizational entities solely focusing on analytics.
4Advanced
  • Practice
    Visibly utilize enterprise information and invest in its ongoing development and management across the organization.
    Outcomes
    • Senior management support for analytics and the use of analytics in decision-making is evident.
    • Business intelligence makes a noticeable impact on value generation.
    Metrics
    • # of analytical goals set by staff.
    • # of goals set by function managers/team leaders.
    • # of goals set by senior business management.
    • # of satisfied analysts with the right tools and data for the job.
5Optimized
  • Practice
    Use, depict, and support information management in making informed decisions.
    Outcome
    The value of information in decision-making is clear to all and this reinforces the use of information management by others.
    Metrics
    • # of analytical goals set by staff.
    • # of goals set by function managers/team leaders.
    • # of goals set by senior business management.
    • # of satisfied analysts with the right tools and data for the job.