IVI Framework Viewer

Representative POMs are described for Competences and Tools at each level of maturity.

2Basic

• Practice

  Encourage local leaders and champions to promote business intelligence and analytics.

  Outcomes

  • Local and isolated successes deliver local gains.
  • The use of statistics is increasing, including concepts of centrality and distribution.

  Metrics

  • # of staff with formal EIM, business intelligence, and/or analytics training and qualifications.
  • # of reports using statistics.
  • # of reports using analytics.
  • # of decisions routinely supported by business intelligence and analytics.

• Practice

  Train staff in information management skills relevant to their role and process requirements.

  Outcome

  Staff have increased levels of competence and confidence; communication among teams improves.

  Metrics

  • # of staff trained.
  • # of courses available to staff.

3Intermediate

• Practice

  Identify new applications to support business intelligence and analytics.

  Outcome

  Opportunities for using better tools are exploited and bring value to the business.

  Metric

  # of business units using business intelligence and analytics routinely.

• Practice

  Promote the use of business intelligence and analytics across IT and other business units.

  Outcome

  Leadership supports the establishment and development of organization information management, business intelligence, and analytics.

  Metric

  # of staff trained.

4Advanced

• Practice

  Ensure senior management promote and support an evidence-based culture that utilizes business intelligence and analytics.

  Outcomes

  • Better, informed decisions are made across the organization.
  • There are fewer arguments and disagreements as evidence-based decisions are generally accepted.

  Metrics

  • # of decisions based on analytical data.
  • # of standard reports with descriptive statistics and advanced analytics regularly used by management.

5Optimized

• Practice

  Ensure senior management advocate the use of business intelligence and analytics organization-wide.

  Outcome

  Well informed decisions contribute to enhanced value creation.

  Metrics

  • # of important analytical targets met.
  • # of initiatives to communicate and champion the value of business intelligence and analytics.

• Practice

  Ensure management reinforce its advocacy by visibly using business intelligence and analytics, by requesting analytical and evidence based reports, and by enhancing the capabilities of information management, business intelligence, and analytics through funding.

  Outcome

  The use of information management, business intelligence, and analytics is being advocated and encouraged.

  Metric

  # of improvement initiatives in information management, business intelligence, and analytics.

• Practice

  Ensure management support regular and/or continuous improvement initiatives.

  Outcome

  The capabilities of information management, business intelligence, and analytics are optimized.

  Metric

  # of improvement initiatives in information management, business intelligence, and analytics.