Performance and Reporting
Demonstrate progress against objectives for green information technology concerning the IT function or technology-enabled solutions across business operations.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Performance and Reporting at each level of maturity.
- 1Initial
- Practice
- Define the high level sustainability performance criteria and how it will be reported.
- Outcome
- High level list of sustainability performance criteria.
- 2Basic
- Practice
- Align some of the high level ICT operations metrics with corporate sustainability objectives at a project or business unit level.
- Outcome
- Some aggregation of ICT performance metrics can be done to demonstrate that ICT support for corporate sustainability exists, but this capability typically spans limited subsets of the overall ICT operations activity.
- Metric
- # of ICT performance metrics that are aligned with corporate and ICT sustainability objectives.
- 3Intermediate
- Practice
- Use the ICT business planning process to identify the set of performance metrics that can easily be aligned with corporate sustainability objectives.
- Outcome
- ICT performance metrics that can be aligned with corporate and ICT sustainability objectives are consistently identified.
- Metrics
- # of ICT performance metrics that can be aligned with corporate and ICT sustainability objectives.
- % of ICT performance metrics that are aligned with corporate and ICT sustainability objectives.
- 4Advanced
- Practices
- Aggregate sustainability performance across ICT and the rest of the business.
- Ensure that the ICT strategy business planning processes can easily align ICT performance metrics with the organization's sustainability objectives.
- Outcomes
- Alignment of ICT performance metrics with corporate sustainability objectives is reviewed across the organization.
- Sustainability performance is measured and reported across ICT and the rest of the business.
- Metric
- % of aligned ICT sustainability performance metrics across the organization.
- 5Optimized
- Practices
- Aggregate sustainability performance across the business ecosystem.
- Define, review and revise the organization's sustainability objectives in such a way to make maximum use of the ICT enabled business processes that support them.
- Outcome
- Sustainability performance is aggregated and reported across the business ecosystem.
- Metric
- % of aligned ICT sustainability performance metrics across the business ecosystem.