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Innovation Networks

A5

Understand, shape, and use the networks of connections (i.e. formal and informal, internal and external) that impact or support the achievement of the business/innovation strategy. The scope may include roles, responsibilities, organizational hierarchies, communities of practice, key influencers, and social networks, etc.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Innovation Networks at each level of maturity.

2Basic
  • Practice
    Use (even on a pilot basis) basic network mapping and analysis tools to model/explore existing networks or relationships between people and the organization as well as their nature and strength.
    Outcome
    This enables design/test improvements to effect change to the targeted aspects of these networks.
    Metrics
    • # of network mapping tools being used.
    • # of design/test improvements to existing networks that result from their use.
3Intermediate
  • Practice
    Participate in Communities of Practice in areas of interest to the organization (e.g. IoT).
    Outcome
    The sharing of knowledge inherent in the CoP model results in increased creativity and idea generation among participants.
    Metrics
    • # of staff who participate in CoPs.
    • # of CoPs participated in.
    • # of ideas/innovations that were derived (even in part) from this participation.
4Advanced
  • Practice
    Use boundary spanners to link the organization's internal networks with external sources of information.
    Outcome
    This fosters knowledge sharing mechanisms and learning capabilities within and across the organization.
    Metrics
    • # of boundary spanners used.
    • # of functions/departments spanned.
    • # of ideas/innovations resulting from this approach.
5Optimized
  • Practice
    Promote discoveries by providing endowments to universities and research institutes.
    Outcome
    This knowledge base contributes to innovation excellence.
    Metric
    # of universities/research institutes that have programmes endowed by the organization.