Tools and Technologies
Ensure that appropriate tools and technologies are in place to support and drive IT leadership activities.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Tools and Technologies at each level of maturity.
- 3Intermediate
- Practice
- Use resources such as MOOCS to communicate aspects of the IT strategy, standards, and methodologies within IT.
- Outcome
- A better educated workforce is achieved at a significantly lower cost within IT.
- Metric
- Extent to which formal accreditation is achieved by IT staff.
- 4Advanced
- Practice
- Use resources such as MOOCS to communicate aspects of the IT strategy, standards, and methodologies across the organization.
- Outcome
- A better educated workforce is achieved at a significantly lower cost across the organization.
- Metrics
- Extent to which formal accreditation is achieved by IT staff.
- Extent to which formal accreditation is achieved by business staff.
- 5Optimized
- Practice
- Collaborate with hardware and/or software providers to develop industry-specific versions of their technologies.
- Outcome
- The organization gets to influence the architecture of industry-specific technologies.
- Metric
- # of collaborative projects on industry-specific solutions.