Change Leadership

A1Governance and Steering: Put in place governance and steering, and a dedicated sponsor, to oversee individual change initiatives. Ensure decision rights and accountabilities are appropriately assigned. Evaluate, direct, and monitor IT structures and resources to support change initiatives.
A2Team Building and Participation: Establish team structures to facilitate change initiatives. Ensure change teams have the necessary skills and competences, providing training where necessary. Ensure individuals understand their role in the change. Put in place structures, targets, incentives, and rewards to encourage active participation and to empower employees.
A3Communication and Engagement: Clearly communicate the vision for change. Plan stakeholder engagement. Maintain active communication throughout the change, underscoring senior management commitment. Communicate the benefits of change to individuals. Encourage active participation and mobilize support. Develop and maintain good working relationships with change agents and participants.
A4Organizational Change Culture: Assess and understand the organization's change culture, including the capability and capacity for change. Put in place strategies to build a culture of collaboration, agility, innovation, and openness to change.