IVI Framework Viewer

Supplier Identification and Selection

B1

Establish criteria for evaluating and selecting suppliers. Rate and rank suppliers and potential suppliers in such a way that they can be classified, for example, as ‘preferred’, ‘Tier 1’, etc.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Supplier Identification and Selection at each level of maturity.

1Initial
  • Practice
    Best endeavours of available personnel.
2Basic
  • Practice
    Send a Request for Information (RFI) to potential suppliers.
    Outcome
    There is an overview of potential suppliers to assist in the selection process.
    Metric
    % of IT suppliers selected based on a standardized approach
  • Practice
    Undertake supplier selection process using a defined process.
    Outcome
    All suppliers are selected fairly.
    Metric
    % of suppliers selected via the defined cooperative process
3Intermediate
  • Practice
    Establish a detailed process to select IT suppliers, including an initial list of candidates, RFIs, short list, RFPs, and final selection.
    Outcome
    Supplier selection follows a standard process that can be reproduced.
    Metric
    % of IT suppliers selected based on a standardized approach
  • Practices
    • Implement a supplier classification policy.
    • Criteria may include spend, business criticality of services, strategic importance, complexity/frequency of changes in requirements, and switching costs.
    Outcome
    Classification allows relationship management to be effectively focused on prioritized and preferred suppliers.
    Metric
    % of the supply base that is classified
4Advanced
  • Practice
    Distinguish between a first-time bid and a renewal bidding process to ensure that selection criteria reflect the corporate business strategy and include a cultural fit assessment.
    Outcome
    Supplier selection in a renewal of a sourcing contract takes into account that the incumbent has a much deeper organizational knowledge.
    Metric
    % of IT suppliers renewed based on a standardized approach
  • Practice
    Fully integrate supplier selection with the organization-wide procurement process.
    Outcome
    Selected suppliers are suitable based on performance and cultural fit
    Metric
    # of supplier landscape analyses conducted organization-wide% of selected suppliers fitting in with the company culture aspect
5Optimized
  • Practice
    Evaluate the supplier's own business case during the process of selecting the optimal supplier.
    Outcome
    The supplier has a realistic opportunity to deliver on a timely and reliable basis.
    Metric
    % of selected suppliers realizing their business cases that are evaluated
  • Practice
    Continually review and optimize the supplier selection process and criteria, and their interaction with the organization-wide procurement process.
    Outcome
    Realized synergies can be optimized.
    Metric
    # of joint meetings with procurement# of synergies realized