Team Formation
Establish appropriate team structures to facilitate collaboration.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Team Formation at each level of maturity.
- 2Basic
- Practice
- Encourage collaboration among teams.
- Outcome
- Collaboration may not be widespread or embedded across teams.
- Metric
- # of initiatives in place to encourage collaboration.
- 3Intermediate
- Practice
- Ensure that there are effective cross-functional teams in place.
- Outcome
- Functional skills are embedded in all teams.
- Metric
- % of teams that are multi-disciplinary.
- 4Advanced
- Practice
- Put in place cross-functional, collaborative teams who own solutions from concept through to delivery and retirement.
- Outcome
- There is skill development through cross-functional collaboration, which motivates team membership and solution development ownership.
- Metrics
- % of teams that are multi-disciplinary.
- Team motivation.
- Team productivity.
- 5Optimized
- Practice
- Ensure that cross-functional teams collaborate and interact effectively, when co-located and/or working in different locations and time zones.
- Outcome
- Teams work collaboratively with a market orientation and a focus on delivering value to the customer.
- Metrics
- % of teams that are multi-disciplinary.
- Team motivation.
- Team productivity.