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Asset Management

B3

Provide life cycle management for the IT infrastructure assets to cost-effectively deploy, operate, maintain, upgrade, and dispose of these assets.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Asset Management at each level of maturity.

2Basic
  • Practice
    Define and implement basic policies, processes, procedures, and tools to control IT infrastructure assets in key domains and projects.
    Outcomes
    • Basic approaches and tools for asset management emerge.
    • However, manual asset management approaches dominate, and typically produce disparate lists that are managed independently.
    Metric
    # of IT assets recorded.
3Intermediate
  • Practice
    Use standard asset management policies, processes, and procedures to build a central repository.
    Outcomes
    • The data gathered is centralized and accurate, and it contains information on most IT infrastructure assets.
    • The data generated starts to be used by some decision makers.
    Metrics
    • # of IT assets centrally recorded.
    • % accuracy of the IT infrastructure asset data.
    • # of decisions supported by IT asset management.
4Advanced
  • Practices
    • Maintain strict central control of all IT asset management policies, processes, and procedures.
    • Drive improvements by using systemic data and process audits.
    Outcome
    Comprehensive, reliable, and accurate data is in place, and is used extensively by decision makers across the organization.
    Metric
    # of decisions supported by IT asset management.
5Optimized
  • Practices
    • Use research and experimentation to continuously improve the IT asset management system.
    • Use automation to improve the accuracy and timeliness of the data.
    Outcomes
    • This enables proactive decision-making.
    • IT asset management is now a strategic element within the organization and facilitates the optimum use of people, processes, and technology.
    Metric
    # of proactive decisions supported.