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Management Leadership

B1

Provide visible leadership support for technology-driven innovation activities.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Management Leadership at each level of maturity.

2Basic
  • Practice
    Leadership support is sporadic and based on particular projects in the IT organization.
    Outcome
    Visible leadership support clarifies organization's innovation goals, encourages employee involvement.
    Metrics
    • # of Leader communications supporting Innovation.
    • % positive score validating leadership's support of innovation (from employee survey).
3Intermediate
  • Practice
    Leadership support visibly promotes innovative, entrepreneurial culture within the IT organization.
    Outcome
    Visible leadership support clarifies organization's innovation goals, encourages employee involvement.
    Metrics
    • # of Leader communications supporting Innovation.
    • # of initiatives initiated with leader sponsorship.
    • % positive score validating leadership's support of innovation (from employee survey).
4Advanced
  • Practices
    • Leadership support of IT innovation is visible enterprise-wide.
    • Senior management leverages enterprise-wide relationships to promote innovation.
    Outcome
    Visible leadership support clarifies organization's innovation goals, encourages employee involvement.
    Metrics
    • # of Leader communications supporting Innovation.
    • # of initiatives initiated with leader sponsorship.
    • % positive score validating leadership's support of innovation (from employee survey).
5Optimized
  • Practice
    External alliances are actively built to drive innovation (e.g. suppliers, customers, academia, external labs, etc.).
    Outcome
    Visible leadership support clarifies organization's innovation goals, encourages employee involvement.
    Metrics
    • # of Leader communications supporting Innovation.
    • # of initiatives initiated with leader sponsorship.
    • % positive score validating leadership's support of innovation (from employee survey).