Collaboration
Enable employee collaboration on technology-driven innovation — for example, task forces, cross-functional teams, collaboration networks, communities of practice, and so on.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Collaboration at each level of maturity.
- 2Basic
- Practices
- Diversity recognized and appreciated as a key enabler of innovation when creating groups.
- Cross functional teams are intentionally developed to foster greater internal collaboration.
- Outcome
- Measuring the diversity of teams helps build an understanding of the value of collaboration “beyond silos”.
- Metric
- # (%) teams with cross functional representation.
- 3Intermediate
- Practices
- Employees encouraged to build and leverage networks within the IT organization to drive innovation.
- Organically developed formal or informal networks for innovation within the IT organization.
- Outcome
- Measuring the diversity of teams helps build an understanding of the value of collaboration “beyond silos”.
- Metrics
- # (%) teams with cross functional representation.
- # (λ) Team Briefings.
- 4Advanced
- Practices
- Employees encouraged to seek, build and leverage relationships across the enterprise without formal permission.
- Organically developed formal or informal networks for innovation exist across the enterprise.
- Outcome
- Measuring the diversity of teams helps build an understanding of the value of collaboration “beyond silos”.
- Metrics
- # (%) teams with cross functional representation.
- # (λ) Team Briefings.
- 5Optimized
- Practices
- Employees encouraged to seek, build and leverage external relationships.
- Organically developed formal or informal networks for IT innovation emerging beyond the boundary of enterprise.
- Outcome
- Measuring the diversity of teams and the involvement of employees beyond the business reinforces an understanding of the value of collaboration “beyond silos”/
- Metric
- # membership of WGs, industry/sectoral think tanks, etc.