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Contracting

Category B: two CBBs associated with Contracting — these determine how provider selection is managed.

Capability Building Blocks

B1Provider Selection
Ensure that the approach used for selecting IT service providers adheres to and influences the organization's procurement procedures.
B2Contract Preparation and Closing
Develop IT's own contract negotiation position in advance (for example, by identifying negotiable and non-negotiable items, and considering incentives). Understand the IT service provider's success criteria to create win-win situations.