Contracting
Category B: two CBBs associated with Contracting — these determine how provider selection is managed.
Capability Building Blocks
- B1Provider Selection
- Ensure that the approach used for selecting IT service providers adheres to and influences the organization's procurement procedures.
- B2Contract Preparation and Closing
- Develop IT's own contract negotiation position in advance (for example, by identifying negotiable and non-negotiable items, and considering incentives). Understand the IT service provider's success criteria to create win-win situations.