Processes and Methods
Adopt appropriate methodologies to guide the management of the full programme/project life cycle — that is, initiate, plan, execute, monitor, control, and close.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Processes and Methods at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of available personnel.
- 2Basic
- Practice
- Establish and adopt basic processes for planning, initiating, executing, tracking, managing and closing programmes/projects, typically within IT.
- Outcome
- Consistency in terms of programme/project management is emerging within IT.
- Metric
- % of programmes/projects following PPM processes.
- Practice
- Apply basic programme/project management methodologies/frameworks, outlining clear objectives, roles, responsibilities, deliverables, mandatory approvals, and checkpoints, within IT in some regular instances e.g. large projects.
- Outcome
- Execution of some large programmes/projects is comparable and follows basic quality standards.
- Metric
- % of programmes/projects run in conformance with defined methodologies.
- 3Intermediate
- Practice
- Establish and adopt processes in relation to most aspects of the programme/project life cycle, across IT and some other business units.
- Outcome
- Execution of programmes/projects can be compared across IT and some other business units.
- Metric
- % of programmes/projects following PPM processes.
- Practice
- Consistently apply programme/project management methodologies/frameworks, covering the full life cycle, across IT and some other business units.
- Outcome
- Execution of most programmes/projects is consistent across the full life cycle, facilitating improved management and reporting.
- Metric
- % of programmes/projects run in conformance with defined methodologies.
- Practice
- Align programme and project business cases.
- Outcome
- Consistency and alignment exists between programmes and projects.
- Metric
- % of programmes/projects aligned with business cases.
- 4Advanced
- Practice
- Standardize processes throughout the entire programme/project life cycle, and adopt them organization-wide.
- Outcome
- Programmes/projects can be compared across the entire organization.
- Metric
- % of programmes/projects following PPM processes.
- Practice
- Adopt industry-wide recognized programme/project management methodologies/frameworks organization-wide.
- Outcomes
- Execution of organization-wide programmes/projects is consistent across the full life cycle, facilitating improved management and reporting.
- Programme/project outputs consistently meet targeted results.
- Metrics
- % of programmes/projects run in conformance with defined methodologies.
- Industry certified maturity level/award received e.g. CMMI, PMI Project of the year award, MPS, etc.
- 5Optimized
- Practice
- Adapt processes to reflect business/technology changes, and continually improve them based on input from business ecosystem partners.
- Outcome
- Processes for programme/project management meet the current and future needs of the organization.
- Metrics
- % of programmes/projects following PPM processes.
- # (and % change in #) of process changes p.a.
- Practices
- Adapt programme/project management methodologies/frameworks to reflect changing business needs, including those of the business ecosystem.
- Regularly re-assess the selection of specific methodologies/frameworks.
- Outcome
- Methodologies/frameworks meet the current and future needs of the organization.
- Metrics
- % of programmes/projects run in conformance with defined methodologies.
- Industry certified maturity level/award received e.g. CMMI, PMI Project of the year award, MPS, etc.